.chat-launcher{z-index:80;background:var(--accent);min-height:48px;color:var(--on-accent);font:inherit;cursor:pointer;border:1px solid #0a0a0b59;border-radius:999px;align-items:center;gap:8px;padding:0 18px;font-size:15px;font-weight:500;display:inline-flex;position:fixed;bottom:16px;right:16px;box-shadow:0 10px 30px #00000059}[data-theme=light] .chat-launcher{box-shadow:0 10px 30px #16150f29}.chat-launcher[hidden]{display:none}.chat-launcher:hover{background:var(--accent-hover)}.chat-launcher:focus-visible{outline:2px solid var(--text-strong);outline-offset:3px}.chat-badge{background:var(--live);color:#fff;text-align:center;border-radius:11px;min-width:22px;height:22px;padding:0 6px;font-size:12px;line-height:22px}.chat-panel{z-index:85;border:1px solid var(--line-strong);background:var(--bg-card);width:min(380px,100vw - 32px);height:min(580px,100dvh - 32px);color:var(--text);border-radius:8px;flex-direction:column;display:flex;position:fixed;bottom:16px;right:16px;overflow:hidden;box-shadow:0 16px 40px #00000073}[data-theme=light] .chat-panel{box-shadow:0 16px 40px #16150f24}.chat-panel[hidden]{display:none}.chat-head{border-bottom:1px solid var(--line);align-items:center;gap:10px;padding:14px 14px 10px 16px;display:flex}.chat-head-text{flex:1;min-width:0}.chat-title{margin:0;font-size:16px;font-weight:500}.chat-status{color:var(--text-muted);margin:2px 0 0;font-size:13px;line-height:1.4}.chat-close{width:36px;height:36px;color:var(--text-body);cursor:pointer;background:0 0;border:0;border-radius:4px;justify-content:center;align-items:center;display:inline-flex}.chat-close:hover{background:var(--hover);color:var(--text-strong)}.chat-privacy{color:var(--text-muted);background:var(--bg-sunk);border-bottom:1px solid var(--line-soft);margin:0;padding:8px 16px;font-size:12px;line-height:1.5}.chat-messages{flex-direction:column;flex:1;gap:10px;margin:0;padding:12px 16px;list-style:none;display:flex;overflow-y:auto}.chat-message{flex-direction:column;gap:4px;max-width:85%;display:flex}.chat-customer{align-self:flex-end;align-items:flex-end}.chat-staff{align-self:flex-start}.chat-system{text-align:center;align-self:center;max-width:95%}.chat-who{color:var(--text-muted);font-size:11px}.chat-body{white-space:pre-wrap;overflow-wrap:anywhere;border-radius:10px;margin:0;padding:8px 12px;font-size:14px;line-height:1.45}.chat-customer .chat-body{background:var(--bg-control);color:var(--text-strong)}.chat-staff .chat-body{background:var(--bg-well-active);border:1px solid var(--accent-line);color:var(--text-strong)}.chat-system .chat-body{color:var(--text-muted);padding:4px 8px;font-size:12px}.chat-notice,.chat-live{color:var(--text-body);margin:0;padding:8px 16px;font-size:13px}.chat-live{color:var(--text-muted);font-size:12px}.chat-form{border-top:1px solid var(--line);flex-direction:column;gap:8px;padding:12px 16px 14px;display:flex}.chat-guest{gap:8px;display:grid}.chat-compose{align-items:flex-end;gap:8px;display:flex}.chat-form textarea.chat-input{resize:vertical;flex:1;min-height:64px;max-height:140px;font-size:15px}.chat-send{min-height:44px}.chat-error{color:var(--warn);margin:0;font-size:13px}.chat-side-button{text-align:left;color:var(--text-body);font:inherit;cursor:pointer;background:0 0;border:0;border-radius:4px;align-items:center;gap:8px;margin:0 8px;padding:8px;font-size:14px;display:inline-flex}.chat-side-button:hover{background:var(--hover);color:var(--text-strong)}@media (max-width:560px){.chat-panel{border:0;border-radius:0;width:100%;height:100dvh;inset:0}.chat-launcher{padding:0 14px;bottom:12px;right:12px}.chat-form textarea.chat-input,.chat-guest .input{font-size:16px}}@media (max-width:380px){.chat-launcher-label{clip:rect(0 0 0 0);width:1px;height:1px;position:absolute;overflow:hidden}}@media (prefers-reduced-motion:no-preference){.chat-panel:not([hidden]){animation:.16s ease-out chat-in}}@keyframes chat-in{0%{opacity:0;transform:translateY(8px)}}